Help

Downloading Files

You can download files by clicking on the relevant link in a web page.

You may still have some trouble opening larger .pdf or MS Word documents. If this is the case then you may find it easier to right-click on the link and select Save-As.

This will save the file to your hard-drive for viewing. Files also tend to download faster if you use this method. You can download files by clicking on the relevant link in a web page.

You may still have some trouble opening larger .pdf or MS Word documents. If this is the case then you may find it easier to right-click on the link and select Save-As.

This will save the file to your hard-drive for viewing. Files also tend to download faster if you use this method.

Adobe Acrobat

While using the site you may need to download a file in Acrobat format.

This is a file format which can be used universally. To read the file you need to have the Adobe Acrobat Reader Program, the latest copy of which can be downloaded below.

NB  People accessing from work or public terminals. Please note that although Adobe Acrobat is free and an industry-recognised product you should contact your IT Department before downloading.

When you open an Acrobat file it may display in a size or zoom that is hard to read. If so you can use the zoom box in the lower left corner of the window to alter the zoom setting.

Please note that Adobe provide accesibilty tools for users with visual impairment etc.

Microsoft Office Files

While using the site you may need to download a file in Microsoft Word, Excel format.

If your PC does not use these packages, the latest copy of Word Viewer and other Microsoft Viewers can be downloaded below.

NB  Please note that although Microsoft viewers are free and industry-recognised products you should contact your IT Department before downloading.

Printing Files

You can print pages/documents by either pressing Ctrl + P or clicking File | Print

PDF Files

If you are having problems printing PDF files (e.g. the pages loses formatting), press Ctrl + P and make sure the boxes labelled Print As Image and Fit To Page are selected.

If you are still having problems please contact us.

Internet Explorer

Internet Explorer offers access to the World Wide Web. It is a Microsoft product. To learn more about Internet Explorer please visit the Internet Explorer Home Page.

With the latest versions of Internet Explorer come useful accessibility controls, comprehensive keyboard access and ongoing support for MSAA. For users seeking access to the World Wide Web then we would recommend Internet Explorer version 5.0 or later as the web browser of choice because of the high level of accessibility provided.

Internet Explorer Configuration Tips

Internet Explorer includes a number of key accessibility options that can make the viewing and reviewing of web pages easier.

Amongst these, we recommend that "Ignore colours specified on web pages" is selected, that "Move system caret with focus/selection changes" is selected, that "Enable Personalized Favorites Menu" is unselected and that "Use inline AutoComplete" is unselected. All of these options are found in Internet Explorer's "Internet Options" dialog box reached via the "Tools" menu.

To select "Ignore colours specified on web pages":

Launch Internet Explorer.
Press ALT+T to open the "Tools" menu.
Press 0 to open the "Internet Options" dialog box.
In the "General" property sheet, press ALT+E to open the "Accessibility" option or, TAB to, and press ENTER on the "Accessibility" button.
Press SPACEBAR to select "Ignore colours specified on web pages".
TAB to, and press ENTER on the OK button to confirm the change.
Selecting "Ignore colours specified on web pages" means pages with poor text-to-background contrasting colours is remedied and hyperlinks visited and unvisited are displayed in uniform colours. You may also wish to select the additional "Formatting" controls available.

Last modified on 4/9/2007